Abusive Verbal Interactions in Elder Care

Elder Abuse: Abusive Verbal Interactions

What is verbal abuse?  “Think of how you would feel if someone said that to you.” says one personal care aide.

Patient abuse includes not only physical abuse but also verbal abuse. Critical outburst, impatience, sarcasm, and negativity are devastating and destructive to the well being of the patient. In the CertifiedCare e-Text Dr. Carr provides examples of what is considered verbal abuse of the elderly.

The following situations are described as unacceptable in caring for a patient: using a threatening, judgmental or angry tone of voice; ridiculing a patient; using negative and critical language; cursing at and swearing around elderly patients, and not responding to a patient. Abundant positive communication tips and techniques which contribute to quality of life are provided. Personal care aides in agencies, long term care and assisted living as well as students preparing to work with the elderly will benefit from this program.


About Elder Care Advice blog

Get professional elder care giving advice, advocacy, education and tips for those who care for and about the frail elderly at the ElderCareAdvice blog. We are generously sponsored by CertifiedCare.org. Most posts are written by Cathleen V. Carr, unless attributed otherwise. We welcome relevant submissions. Submit your article and by-line for publishing consideration (no promises!) to Havi at zvardit@yahoo.com, our own editor who will ensure submissions are given the best possible treatment and polish before publication, ensuring a professional level of publication. There is a nominal service fee involved ($45). Allow up to 30 days for publishing.
This entry was posted in Advocacy, Caregiving, Certified Caregiver, Elder Abuse and Neglect, Elder Care, Holistic Eldercare, Professional Eldercare and tagged , , , , , , , , , , . Bookmark the permalink.

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