How can you open the doors to deeper and more meaningful information that efficiently and accurately reveals what a resident really wants? How do you clarify for the care team how to employ individualized approaches that are most closely aligned with the resident’s wishes?
Hospitalization pose significant risks for frail older adults including, exposure to infection, functional loss, and delirium.
There are many strategies to help recuse unnecessary hospitalizations among long term stay/care residents. Let’s take a quick look at my top list of strategies which you might wish to put into regular protocol and cultural practice within your organization and facility:
- COMMUNICATION Seek to understand the goals and respect the wishes of residents and their families via the honed practice of listening and feedback. Sincere communication goes a long way.
- DELEGATION Share decision making power with residents. This will give them a sense of power that they need and relieves you of some of the burden of guesswork.
- ANALYSIS Regularly assess and develop clinical capabilities and competencies among all care staff.
- MAXIMIZATION Optimize your facilities capacity to deliver a broad spectrum of care.
- STRATEGY Think ahead and take into account the future needs of residents via advanced care planning.
- DIVERSIFICATION Aging implies diminishing capacity physically and mentally in many instances. Offer palliative care approaches and perhaps even hospice care.
- TEAM WORK Work with a variety of community providers to expand and advance your available support system for residents. This will help greatly to provide higher scores for customer satisfaction and desirability of your facility to others.
Knowing the person and understanding their goals and wises are key to providing the best quality of life and quality of care.